Terms & Conditions – FLIGHTS

This website helps travelers find, compare, and book travel services—including air, lodging, car rentals, insurance, and more—through third-party Travel Suppliers.

Acceptance of Terms

Your use of this Site—for search, reservations, or booking via phone—means you accept these Terms & Conditions, including arbitration agreements, limitations on damages, and a waiver of jury trials. If you don't agree, please exit the Site and refrain from booking through us.

We may modify these terms at any time without any notice. Continued usage means acceptance of the updated terms.

These terms also apply to all its subsidiaries and affiliates.

Your Privacy & Security

We take reasonable measures to protect your personal data. However, if you suspect a security breach, contact +1-888-347-0218 or email support@oneworldtraveller.com immediately.

Privacy Overview

Our Privacy Policy outlines how we manage your personal data. If you prefer not to have your information handled as described, please do not use our services.

Security & ID Validation

To safeguard your payment method, we may verify your identity using third-party sources. This process is not a credit check and does not affect your credit score. You consent to this process by using our services.

Booking Terms & User Obligations

Using OneWorldTraveller, you confirm:

• You are 18 years or older and legally capable of accepting these terms.
• You inform anyone to book on behalf of these terms.
• You're responsible for all activity tied to your account.
• All information you provide is accurate.
• No speculative, false, or fraudulent bookings will be made.
• If you upload content or interact on our site, you must follow legal and courteous use. Uploaded content is non-proprietary and may be managed by us. You are liable for any legal claims related to your content.

Resolving Disputes

Please contact us first if problems occur (support@oneworldtraveller.com or contact our helpline number). Kindly provide:

• Full name
• Address
• Booking email
• Nature of complaint
• Desired outcome
• Signature

We'll try to resolve within 60 days. If not resolved, disputes go to binding arbitration via CPR rules under New York law. You waive your rights to jury trials and class action lawsuits.

Restricted Usage

You must not:

• Use this Site for improper reservations or speculative booking.
• Harvest Site content via automated or manual scraping.
• Share, mirror, or frame content without permission.
• Introduce malicious code or overwhelm our systems.
• Conceal your identity.
• Violation of these terms can lead to account termination.

Passport and Visa Requirements:

• For international travel, a valid passport is required.
• You are responsible for securing any visas, entry permits, or health documentation required by the countries you plan to visit or transit through.
• Most countries require that your passport be valid for at least 6 months beyond your travel date.
• Responsibility: OneWorldTraveller is not liable for denied boarding or travel disruptions caused by missing or invalid travel documents. No refunds will be provided in such cases.
• Entry/Exit Fees: Some destinations charge government fees upon entry or exit. These fees are not included in your booking price and must be paid directly.

Traveler Information

• All travelers in a single booking must travel together on the same itinerary.
• After booking, names and destinations cannot be changed or transferred.
• Frequent flyer points or rewards are not guaranteed. Please check with your airline or travel provider.
• Pricing, Payments & Fees
• What's Included: Your total price includes taxes and booking fees unless otherwise stated in your confirmation email.
• Additional Charges: Travel Suppliers may charge extra fees such as:
• Baggage fees
• Seat selection
• Hotel incidentals (e.g., Wi-Fi, minibar, resort fees)
• Car rental extras (e.g., gas, child seats, insurance)
• These are your responsibility and are not included in the booking total paid through OneWorldTraveller.

Payment:

• All bookings must be paid in full at the time of reservation using a valid credit or debit card.
• You authorize OneWorldTraveller and its partners to process payment using your provided card.

Payment Issues:

• If your payment doesn't go through, we may contact you to complete the process.
• If we can't reach you or the payment isn't resolved before your travel date, we may cancel your booking without any liability.

Verification Process:

• We verify your card details before finalizing the booking.
• Prices and availability may change during this process.
• OneWorldTraveller is not responsible for declined transactions or delays caused by payment verification issues.

On-Site Credit Card Use:

• Some Travel Suppliers may require you to present the same credit/debit card at check-in to confirm payment and cover incidental charges.
• The cardholder must be one of the travelers in the booking.

Conditions of Sale

All offers and bookings are subject to:

• Availability
• Changes without notice
• Minimum or maximum stay rules
• Seasonal restrictions and blackout dates
• Other supplier-imposed limitations
• International Travel Warning
• If your trip includes travel outside your country of departure, international laws (like the Warsaw Convention) may apply. These laws can limit an airline's liability for injuries, delays, or baggage loss. OneWorldTraveller is not responsible for any legal implications or claims under these conventions.

Responsibility for Travel Documents

You are solely responsible for ensuring you have valid passports, visas, and travel documents for your entire itinerary. We recommend contacting the embassies or consulates of your destination(s) for the latest entry requirements.

OneWorldTraveller does not guarantee the accuracy of entry requirements and is not responsible for any denied entry or missed flights due to documentation issues.

Third-Party Websites and Links

Our website may include links to other travel-related or unrelated services. These are provided for your convenience only. OneWorldTraveller does not control or endorse third-party websites and is not responsible for their content, terms, or data privacy practices. Use them at your own risk.

OneWorldTraveller – Fees and Exceptions

At OneWorldTraveller, transparency is at the heart of everything we do. In addition to the base prices set by airlines, hotels, and other travel suppliers, we may apply service fees to cover the cost of facilitating your booking. Kindly find a breakdown of these fees so you can book with full confidence.

1. Service Fees

Our service fees are charged per passenger, per booking, and are generally non-refundable unless stated otherwise.

• Service Type
• Fee (Up to)
• Flights (Domestic & International)
• $50 per passenger
• Hotel Bookings (per room, per night)
• $42
• Car Rentals (per rental)
• $40
• All fees will be displayed in your local currency at checkout.
• Special Cases – Service Fee Adjustments
• Some bookings may include different service fees due to their complexity or nature:
• Vacation Packages: up to $50 per passenger
• Business/First Class Flights: up to $200 per passenger
• Multi-City/Open-Jaw Trips: up to $100 per passenger
• Bookings from High-Risk Regions: up to $40 per passenger
• Alternate Date/Nearby Airport Options: up to $55 per passenger
• Value Deals & Fusion Fares: up to $100 per passenger
• Unaccompanied Minor Bookings: up to $100 per passenger
• Contact Center Bookings
• Bookings made through our customer support center (especially complex itineraries) may include higher service fees:
• Standard Contact Center Fee: $15 to $250 per passenger
• Senior Citizen Bookings: up to $125 per passenger
• These include personalized assistance and additional support services.
• Important Note
• All service fees are subject to change without prior notice.
• You will be charged the final amount shown during checkout, regardless of any fee updates.
• Service fees are in addition to any charges imposed by airlines, hotels, or other suppliers.

2. Post-Ticketing Fees

Changes, cancellations, and other post-booking services may incur additional charges. These fees are per passenger, per ticket and apply alongside supplier penalties.

• Service Type
• Domestic
• International
• Business/First Class
• Cancellation (within 24 hours)
• $75
• $100
• $100
• Agent-Assisted Cancellation (with Future Credit)
• $75
• $75
• $100
• Agent-Assisted Cancellation (with Refund Eligibility)
• $150
• $250
• $250
• Ticket Exchanges (Changes)
• Up to $200 (for tickets under $1000) or 15% of ticket value (if over $1000)

3. Special Services (Request-Based Only)

Special assistance requests (subject to airline's approval) may incur the following support fees:

• Request Type
• Domestic
• International
• Bereavement/Military/Medical Assistance
• $75
• $100
• Infant Support/Name Correction
• $75
• $100
• Name Change or Reinstatement
• $100
• $200
• Visa Issues / Ticket Validity / Routing Adjustments
• $100
• $200

These fees cover OneWorldTraveller administrative costs and are separate from any fees charged by the airline,if any.
All booking confirmations and documentation will be sent to your registered email address.

Liability

OneWorldTraveller acts only as an intermediary between you and travel suppliers. We are not responsible for any loss, injury, delay, or inconvenience caused by suppliers. Any claims must be addressed directly with the specific supplier.

Travel Protection

We strongly recommend purchasing travel protection to cover potential cancellations or changes. Coverage details and assistance are available through our travel protection provider.

Documentation

User Submissions & Content
By submitting reviews or comments, you grant OneWorldTraveller a worldwide, royalty-free license to use and display your submissions. The content must be lawful and not infringe on third-party rights.

Miscellaneous

By booking with us, you authorize OneWorldTraveller to communicate via email, phone, or mail.
We reserve the right to suspend access to our services for violations or misuse.
No agency or employment relationship is created between you and OneWorldTraveller by booking travel.